In the event your education loan is sourced, you will not be able to favor the servicer. As an alternative, you happen to be hitched having an effective servicer through the lender and you may one servicer will then act as brand new liaison anywhere between you and the lender. Great Lakes services one another federal and personal figuratively speaking and you can work having 6,one hundred thousand colleges and you may colleges. The organization also works in person towards the DOE.
What to anticipate In the event the Paired with Higher Ponds
Great Lakes provides borrowers with an outstanding customer service experience by way of their established payment options and emphasis on customer service and satisfaction. The goal of Great Lakes is to create and ensure a successful pathway to repayment for their clients. Great Lakes not only oversees and manages the loans, but they also help educate borrowers by offering a myriad of online financial tools.
Additionally, Great Lakes offers customer support via social media. Those who have questions about student loans or are simply looking for general information can ask questions on the Great Lakes Twitter or Facebook pages. However, be sure to only discuss sensitive or account-specific questions via a secure message or telephone call.
Great Lakes along with helps to make the real payment processes easy by providing a keen autopay choice, which have text notice to assist borrowers ensure that you pay timely. Higher Ponds may also manage borrowers to reduce costs of the enabling fee plan transform or pausing payments in times away from monetary hardship just in case you qualify.
Great Ponds Education loan Fees Plans
- Basic Payment: The loan is paid back over the course of 10 years or 120 payments. The loan has a standard amount that is paid monthly.
- Graduated Installment: Monthly payments will begin at a lower amount and increase every 24 months. This may be a good option for those who anticipate an increase in earnings as they navigate their careers. One thing to consider with this plan is that payments made in the beginning go toward paying the interest only and not toward the principal.
- Stretched Fees: This option is for anyone who has loan amounts in excess of $30,000 in either FFELP or Direct Loans. These plans allow for repayment over the course of 25 years as opposed to 10. This is a good choice for those who may need a lower monthly rate than what is available through the standard repayment plan. Both a standard and a graduated payment plan are available.
- Income-Motivated Payment: As the name suggests, income-driven repayment plans are based on income. As one’s income increases, so does their monthly rate. Additionally, borrowers under this repayment plan will need to keep their income and family size updated annually to ensure ongoing qualification.
User Reviews of good Ponds
While no organization or company is always going to have only five-star customer reviews, there are some variables to consider when looking at the consumer reviews for Great Lakes. Great Lakes does maintain an A+ rating with the Better Business Bureau, which is no small accomplishment.
Subsequently, High Lakes is among the largest education loan servicers, as well as bust your tail to include consumers using tools they require to effortlessly pay its student loans. With has actually instance autopay, on the web account access and you may administration, customer support one another on the internet and with the social network, and a willingness to partner with their borrowers to be certain they are adopting the right repayment solution, Higher Ponds has made an effort to ensure a fantastic buyers solution feel.
Progressing having Great Lakes
If you have taken out a private or online payday loans North Carolina federal student loan, there is a good chance that you have dealt with Great Lakes. As an intermediary between lender and borrower, Great Lakes has attempted to provide its customers with the knowledge and tools they need to ensure a successful track to repayment.